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Help Center

Explore our comprehensive guides to get the most out of our platform.

Getting Started
What is DISCLOEZY? How to Sign Up and Set Up Your Firm. Types of Accounts DISCLOEZY Platform Tour
Using DISCLOEZY
Uploading and Organizing Client Files Sharing with Opposing Counsel AI Review of Uploaded Documents Booking a Signing Meeting
Best Practices
Tips for Faster Disclosure Collection Managing Complex Files with Multiple Disclosures
Privacy & Security
How DISCLOEZY Protects Client Data Document Retention and Deletion Policies Role-Based Access and Permissions Secure Sharing with External Parties
FAQs
What Types of Documents Can Be Uploaded? Can Clients Upload from Mobile?
Contact & Support
How to Contact Support Using the Help Center

How to Contact Support

1. How can I contact DISCLOEZY support?

You can reach us by phone, email, or through the contact form on our website. We’re here to help with any questions or issues.

2. What are your support hours?

Support is available Monday to Friday, 9 AM to 5 PM Mountain Time.

3. How quickly can I expect a response?

We typically respond within the hour, and always within 1 business day at most.

4. Can I get help with setting up my account?

Yes. You can follow our Help Center article for step-by-step instructions. If you need additional help, feel free to call us—we’re happy to walk you through it.

5. Do you offer live chat support?

Not yet, but it’s coming soon. For now, we recommend contacting us by phone, email, or the contact form.

6. Is there a way to request a demo or walkthrough?

Yes. Use the Request a Demo feature on our website to schedule a personalized walkthrough.

7. Where can I find answers without contacting support?

You can explore our extensive and growing Help Center, which covers everything from getting started to advanced features.

Back to Help Center