Help Center

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Can Clients Upload from Mobile?

1. Can clients upload documents using their phone or tablet?

Yes. Clients can upload documents directly from any smartphone or tablet using their secure upload link. DISCLOEZY works smoothly on mobile browsers—no app required.


2. Do clients need to install an app to upload documents?

No. DISCLOEZY is fully web-based. Clients can open their personalized upload link in any browser (like Safari or Chrome) and submit documents without installing anything.


3. Can clients take a photo of a document and upload it from their phone?

Yes. Clients can take a photo using their phone’s camera and upload it directly. However, the photo must be clear, well-lit, and sharp so the document can be reviewed—especially by the AI.


4. Are there any limitations when uploading from mobile?

No functionality is lost, but image quality matters. Encourage clients to use good lighting and avoid blurry or dark photos to ensure the document can be processed accurately.


5. Can clients upload different file types from their mobile device?

Yes. Clients can upload supported formats like PDF, JPG, PNG, DOCX, and XLSX directly from their phone’s file manager, email attachments, or photo gallery.

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